Rental Policies

Cancelation Policy

It is our policy to run charges at the time of reservation unless other arrangements have been made. On cancellations made up to 15 days prior to your reservation, we offer full credit toward another visit or a 75% refund. Cancellations 0 to 14 days prior to your reservation, we are unable to offer refunds or credits unless we are able to rebook the dates you reserved. If we are able to rebook the dates, we offer full credit toward another date or a 75% refund.

Your credit card statement will show charges from GreatGetaways, however, each rental location is a separate and distinct entity. GreatGetaways.com is only the reservation provider.

 

Refunds:

In the event of failures out of our control, including internet, hot tub, appliances, power outages, adverse road conditions, or bad weather no refunds will be issued. We attempt to make sure all appliances and amenities are in working order prior to your arrival. If you find that anything has failed let us know immediately on arrival and we will do everything in our power to correct the issue.  

Optional Travel Insurance

Travel Insurance is available to cover these unavoidable events. Contact your own insurance company or Generali Travel Insurance

Road Conditions

During winter months is is a good idea to have traction tires, chains, or 4-wheel drive vehicles. The State of Washington plows the main road, and we plow our driveways. Chains are often required in the National Park. They can be rented locally. Be sure to reserve ahead of time. Summit Haus.

During Your Stay

Please keep the hot tub as clean as possible. Rinse your feet before entering. Do not take any alcoholic drinks or glassware into the tub. If the hot tub is left in subnormal conditions and it is necessary to drain after your stay you will be charged $80 to drain, re-fill, and stabilize the chemical balance. 

Leave the cabin in good condition. Wash all of your dishes before leaving. Leave all beds that were used unmade. We expect to change all bedding, sweep floors, and do general sanitizing and cleaning. Excessive cleaning will be charged at the rate of $40 per hour.

Quiet Hours

Please observe quiet hours after 10 PM in consideration of neighbors and others on the property.

Copper Creek Lodge
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All Guest must be reported:

The base nightly/weekly rate is for two people (except at Frenchie’s Suite where the base rate is for 4, and Copper Creek Lodge and Tahoma Canyon Home where the base rate is for 6).  Each additional person will be charged $25/day for use of the property, including day visitors. Unreported guests will be charged double if we are not notified in advance. 

If unreported guests are present or if policies are not being respected we reserve the right to evict those guests not following the policies without notice or refund

Pets are allowed at only a few cabins:

PETS are allowed only at specific properties and must be reported in advance. A fee of $25 per pet, per day, will be charged. Unreported pets will be charged $50 per day, per pet. Guests agree to be in full control of their dogs at all times. All pets must be pest free, well behaved, and housebroken. Your pets are not allowed on any furniture, or beds. Any damage done or additional cleaning needed will  be charged to the guest at the rate of $40 per hour. 

Pets are NOT allowed in many of our cabins. If you are bringing a pet, please make sure you are in a pet-friendly cabin and/or have prior approval.  

.Washington State Leash Law applies whenever the pet is outside on the property. 

Reservations: 360-569-2799

Copper Creek Inn, Cabins & Lodge
35707 SR 706 E
P.O. Box 159
Ashford, WA 98304

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Two Herons Cottage
Shelton,WA 98584
Exact address provided at time of reservation.

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Copper Creek Restaurant
360-569-2326

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